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NBC Boston Responds

NBC Boston Responds

Responding to your consumer needs and connecting you to your money

Friday, May 5, 2017 at 10:02 AM EDT

Missing Memories

Missing Memories

A Massachusetts woman's effort to preserve photos and videos of her late father has turned into a nightmare. NBC Boston helps her track down her missing mementos.

Tuesday, May 2, 2017 at 11:36 PM EDT

Problem Solved: Laundry Lost

Problem Solved: Laundry Lost

After a massive fire destroyed a Massachusetts laundromat and customer's pile of clothing, she turned to NBC Boston Responds for help in getting her money back.

Tuesday, May 2, 2017 at 12:03 AM EDT

Samsung Rebate Waiting Game

Samsung Rebate Waiting Game

After a massive recall of Samsung washing machines, one woman has joined hundreds of NBC Responds viewers nationwide in a complaint about slow action in receiving a rebate check. Leslie Gaydos tries to get to...

Monday, May 1, 2017 at 12:37 PM EDT

Problem Solved After Wal-Mart Customer Injured

Problem Solved After Wal-Mart Customer Injured

A Cape Cod woman who cut her finger at Wal-Mart reached out to NBC Boston for help getting her medical bills paid.

Friday, Apr 28, 2017 at 08:06 PM EDT

Scammers Targeting Millennials With Robocalls

Scammers Targeting Millennials With Robocalls

Robocalls are an age-old nuisance, but becoming an expensive problem.

Wednesday, Apr 26, 2017 at 06:30 PM EDT

Does it Work? BaconBoss

Does it Work? BaconBoss

The BaconBoss promises to help you make "crispy bacon right from your microwave!" But does it work?

Tuesday, Apr 25, 2017 at 09:07 PM EDT

Could Your TV Be Watching You?

Could Your TV Be Watching You?

Automated content recognition, a feature on smart TVs, allows your device to identify what you're watching, or even what you're saying.

Tuesday, Apr 18, 2017 at 06:50 PM EDT

NBC Boston Helps Motorist Get $5,500 Back

NBC Boston Helps Motorist Get $5,500 Back

After a crash damaged his car and his cell phone, Matt Chapman finally got results thanks to the NBC Boston investigators.

Thursday, Apr 13, 2017 at 12:51 PM EDT

Does It Work? Russian Piping Tips

Does It Work? Russian Piping Tips

Attention cake frosters: Russian piping tips promise to help you create perfect flowers of icing. But do they work?

Thursday, Apr 13, 2017 at 01:11 PM EDT

Couch Lost in Transit

Couch Lost in Transit

A Massachusetts woman said she purchased a couch online, but after months of waiting, it still hadn't arrived. When the couch was "lost in transit," she turned to NBC Boston Responds for help.

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