Boston-area commuters are using the MBTA more often, but overwhelmingly give the transit system poor grades.
According to a new Boston Business Journal-Seven Letter poll, MBTA riders say the T has worsened on safety and reliability. Indeed, critiques of the beleaguered transit system were harsh.
More on this story from Boston Business Journal
Get Boston local news, weather forecasts, lifestyle and entertainment stories to your inbox. Sign up for NBC Boston’s newsletters.
Copyright Boston Business Journal