NBC10 Boston Responds

The Latest

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  NBC10 Boston Responds Apr 17

  Solar panel problem resolved by NBC10 Boston

  The NBC10 Boston Responds team stepped in to help a woman who had waited months for maintenance work to be done on the solar panels on her newly purchased home.
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  cybersecurity Apr 16

  Don't forget your digital devices during your spring cleaning

  As the flowers bloom and weather gets warmer, many of us will be doing some spring cleaning around the house. But your physical space shouldn’t be the only thing getting a good scrub. Spring is a good time to clean up your digital footprint and devices. This can help you stay organized and in control of your online presence....
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  taxes Apr 11

  Answering your last-minute tax prep questions

  The tax deadline is upon us. For most Americans, that day is April 15, but Massachusetts and Maine residents will have until April 17 to file their taxes this year. If you still have some last-minute questions, the IRS can help answer some of those this weekend in-person. On Saturday, April 13, the IRS Taxpayer Assistance Center in Boston will&#823...
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  scam warning Apr 11

  Fraud Fighters: Helping seniors spot scams

  The Suffolk County District Attorney’s office has hit the road to educate seniors about all the scams they need to watch out for. Looking at everything from romance to home repair scams, these frauds cost consumers $8.8 billion in 2022. At a Fraud Fighter event at the Boston Elks Lodge in West Roxbury, Jackie Lamont from the Suffolk County DA’s&#82...
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  scam Apr 9

  Scam nearly cost woman hundreds of dollars after she misdialed

  Travelers are being warned about an airline customer service impostor scam.
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  Apr 8

  Protecting yourself from data breaches

  More than 600,000 Massachusetts residents have been impacted by a data breach this year alone.
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  NBC10 Boston Responds Apr 4

  Stuck with a prepaid phone that wouldn't activate, NH woman turns to NBC10 Boston Responds

  What good is a new phone if you can’t use it? When a Greenville, New Hampshire, woman couldn’t get her phone activated, she contacted our NBC10 Boston Responds team as a last resort.  Holly Patterson says she isn’t interested in fancy smartphones.  “I know other people spend like, thousands, hundreds, and that’s fine, but I don’t u...
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  Apr 2

  A new app can help protect your privacy by stopping the sale of your consumer data

  We live in a world where every click collects data, but there are ways to keep companies from selling that information to protect your privacy.

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  New England Mar 29

  Solar eclipse viewing requires protective eyewear – here's what you need to know

  There’s a lot of excitement around the solar eclipse, but you can do real damage if you don’t have the proper eyewear to view it.

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  Mar 28

  $1.5M in viewer money recovered by NBC10 Boston Responds

  Our NBC10 Boston Responds team has hit a milestone -they’ve recovered more than $1.5 million for our viewers since we launched in 2017.

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  Instagram: instagram.com/nbc10boston
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  Facebook: facebook.com/NBC10Boston
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  consumer Mar 27

  Mass. firefighter who survived deadly Station nightclub blaze teaches fire safety to teens

  It can be tough to get through to teenagers. But a Massachusetts firefighter who survived one of the deadliest nightclub fires in New England is doing it. He is sharing his experience to better prepare teens before they head out into the world on their own. ”I’m a survivor of the Station nightclub fire. I know none of you...
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  real estate Mar 27

  Real estate tips for prospective home buyers

  Steve Rife and his family moved to a home in Winchester, Massachusetts, last November. He bought the house back in October — right when interest rates were nearing a historic 8%. He says the house was exactly what they were looking for. “There was a window where the interest rates went up enough that prices started coming down a little…...
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  scam warning Mar 22

  SAT prep scams are targeting parents and students

  High school students across the country are gearing up for the May SATs—the entrance exam used by most colleges and universities to make admissions decisions. And many are seeking out prep courses to help boost their scores.  But parents, be warned. Scammers who have specific student information are making the rounds. Parents and students are ...
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  personal finance Mar 21

  This Mass. woman paid off $70K in credit card debt – here's how

  Credit card debt is at record levels. U.S. consumers have nearly $1.3 trillion in credit card debt. That’s a head-spinning number, but you know the impact of it if you’re overwhelmed and struggling to pay your own credit card bills.  But even if it seems impossible, you can turn it around. Melissa John Giusti of Bridgewater, Massachusetts...
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  artificial intelligence Mar 20

  AI is helping businesses stop shoplifting in their stores

  Organized retail thefts and smash-and-grab incidents have made headlines recently. But the small-scale shoplifting that happens every day is an ongoing problem that cuts into the profits of small businesses. At the Wild Duck Wine & Spirits store in Boston, shoplifting is a daily problem, and managers have turned to cutting-edge AI technology to...
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  taxes Mar 15

  IRS pilot program aims to make filing easier for Mass. taxpayers

  The tax filing deadline is a little more than a month away, and millions of Massachusetts taxpayers can now take advantage of a free and easy way to send their returns to the IRS. The new IRS Direct File pilot program launched this week across 12 states. Taxpayers who have simple W-2s and claim a standard deduction are eligible to…
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  Shopping Mar 20

  The 5 R's of sustainability can help you be a more conscious consumer

  Being a conscious consumer is good for both the environment and your wallet because it means thinking twice before you buy. An easy way to make sustainable decisions is to follow the 5 R’s of sustainability: refuse, reduce, reuse, recycle and rot or compost. Sabrina Auclair owns Unpacked Living, a sustainable refillery store in Bever...