NBC Boston Responds: Rust Reversal - NBC10 Boston

    NBC Boston Responds: Rust Reversal

    Always read the fine print in your owner's manual; that's what one of our viewers did, but it wasn't enough to convince a major automaker that his car should be repaired for free. When the engine blew on Jim McCollum's old car in June, he bought a used 2006 Volkswagen Jetta. It was in good shape but had rusty fenders. When Jim realized the car had a 12-year warranty that covers rust damage, he contacted a local VW dealer to have it fixed, but his claim was denied. He contacted NBC Boston Responds for help. (Published Thursday, Sep 28, 2017) Always read the fine print in your owner's manual; that's what one of our viewers did, but it wasn't enough to convince a major automaker that his car... See More