Years Later, Amtrak Station Still in Disrepair

8 photos
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Repairmen work on the up escalator. Commuters say the Westwood Amtrak station has been plagued with problems for years.
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An escalator sits with its guts out at the Route 128/University Park Amtrak station in Westwood, Massachusetts. Riders say it’s been out of service for weeks.
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Commuters say the northeast corridor is one of Amtrak’s most profitable lines and all of the equipment should work.
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Publicly-posted inspection certificates for all of the elevators and escalators at Westwood are expired.
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Amtrak admits this elevator has been out of service “for several years.”
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The Plant Exchange
When both elevators are out, advocates for people with disabilities say their civil rights are being violated.
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This rider is legally blind and says escalator and elevator outages at Westwood are a huge aggravation.
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Chelena Goldman
Commuters say it’s rare that both escalators would be operational at Amtrak’s Route 128/Westwood station.
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