Hotels in 10 States and DC May Have Been Hit by Hackers - NBC10 Boston

Guests' Data May Have Been Hacked at Hotels

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    NEWSLETTERS

    Hotels in 10 States and DC May Have Been Hit by Hackers
    AP
    This Feb. 1, 2010, file photo, shows The Westin Philadelphia hotel in Philadelphia. Hyatt, Sheraton, Marriott and Westin hotels in 10 states and the District of Columbia may have been targeted by hackers for months. Hotel operator HEI Hotels & Resorts, said on Aug. 15, 2016, that malware put into place in at least 20 locations may have collected names, card account numbers, card expiration dates and verification codes. (AP Photo/Matt Rourke, File)

    Hyatt, Sheraton, Marriott and Westin hotels in 10 states and the District of Columbia may have been targeted by hackers for months. 

    According to the hotel operator HEI Hotels & Resorts, malware put into place in at least 20 locations may have collected names, card account numbers, card expiration dates and verification codes. 

    Data from customers may have been collected from early December, through late June. At some properties, HEI said, data collection may have begun as early as March 2015 at hotel locations where people bought food or drinks. 

    HEI said in a company release that "We are treating this matter as a top priority, and took steps to address and contain this incident promptly after it was discovered." 

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    A would-be robber armed with a knife had a surprise in store when an Alabama store clerk pulled out a machete in defense. The two's brief knife fight was caught on camera before the clerk runs out to damage the robber's car.

    According to police, suspect Seth Holcomb walked up to the counter to make a purchase. He leaves the store and then comes back in as if to make a second purchase. Then, he pulled out a knife at the counter. What he didn't expect was that the clerk would pull out a machete of his own.

    (Published Wednesday, March 20, 2019)

    HEI said that once it found out about the problem it transitioned payment card processing to a stand-alone system that's completely separate from the rest of its network. It disabled the malware and is in the process of reconfiguring various components of its network and payment systems to make them more secure. 

    The company said it's continuing to cooperate with the law enforcement investigation and coordinating with banks and payment card companies. 

    Anyone who used a card at HEI hotels in the given time frame should review their account statements and look for discrepancies or unusual activity, both over the past several months and going forward, the company said. Customers who notice anything out of place should contact their credit or debit card issuer.

    Starwood's Westin hotels in Minneapolis; Pasadena, California; Philadelphia; Snowmass, Colorado; Washington, D.C.; and Fort Lauderdale, Florida, were affected. Also breached were Starwood properties in Arlington, Virginia; Manchester Village, Vermont; San Francisco; Miami; and Nashville, Tennessee.

    Customers may also visit www.heihotels.com/notice for additional information about the incident. 

    The company says the breach has been contained and customers can safely use cards at all of its properties.

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    Machelle Hackney of Maricopa, Arizona, is accused of forcing her adopted children to participate in her YouTube channel and abusing them if they did not recall their lines or perform as directed. Hackney's channel had accrued hundreds of millions of views since she joined in 2012.

    (Published Wednesday, March 20, 2019)