Mass. AG Receiving Customer Complaints After Dry Cleaning Business Zoots Shutters - NBC10 Boston

Mass. AG Receiving Customer Complaints After Dry Cleaning Business Zoots Shutters

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    NEWSLETTERS

    Zoots Dry Cleaning Suddenly Closes

    A spokesperson for Attorney General Maura Healey's office said officials are communicating with the Zoots' attorney and bankruptcy trustee after receiving complaints.

    (Published Thursday, Jan. 25, 2018)

    Massachusetts' attorney general has received complaints from customers of a dry cleaning business that abruptly announced it was going out of business last week.

    A spokesperson for Attorney General Maura Healey's office said officials are communicating with the Zoots' attorney and bankruptcy trustee after receiving complaints.

    Employees dealing with the instant shutdown also had their paychecks deposited Friday, then reversed on Wednesday, erasing two weeks of pay. 

    "It's been hard, I mean, having a weekend job and then finding out that you no longer have a job and having to make sure your kids are completely taken care of," said part-timer Amanda Roy, a mother of three. 

    Dry Cleaning Chain Shutting Down

    [NECN] Dry Cleaning Chain Shutting Down

    Massachusetts dry cleaner Zoots files for Chapter 7 bankruptcy

    (Published Friday, Jan. 19, 2018)

    Court documents filed on Tuesday ask a bankruptcy court for permission to take over the business for about seven to 10 days to finish dry cleaning customers' clothes, delivering them to home delivery customers and opening retail locations for a day on a yet-to-be-determined schedule.

    The trustee who filed the motion get clothing cleaned and returned to customers told NBC10 Boston it was granted by a judge Thursday afternoon.

    Before that ruling, Attleboro store manager Lisa Gercer ignored company orders and hand-delivered clothes. 

    "For my customers, I feel terrible for them I'm also glad I did what I did because I was loyal to my customers," she said.

    Zoots shuttered all 17 of its Massachusetts locations on Jan. 19 after it fell into $430,000 debt with Mutual One Bank, according to court documents.


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