Columbia Gas Nears Dec. 16 Restoration Deadline - NBC10 Boston

Columbia Gas Nears Dec. 16 Restoration Deadline

Find NBC Boston in your area

Channel 10 on most providers

Channel 15, 60 and 8 Over the Air



    Stress of Gas Explosions Resonates With Residents

    One woman, who did have depression and anxiety prior to the incident, says she now suffers from PTSD as a result of the explosions and the recovery process. (Published Monday, Dec. 3, 2018)

    Columbia Gas crews were out working on Sunday as the Dec. 16 restoration deadline nears.

    The Rennies say they are ready to move on. Their heaters have been powered by a humming generator outside for months, requiring wiring to weave into their third floor apartment.

    "They keep saying, 'Oh don't worry about it. It'll be on tomorrow.' It just keeps going, and going, and going, and going..."

    Laura Rennie, who was already living with anxiety and depression, says the situation has made things worse.

    Columbia Gas Nears December 16 Restoration Deadline

    [NECN] Columbia Gas Nears December 16 Restoration Deadline

    The company says 93 percent of homes affected are done and 94 percent of businesses affected are done.

    (Published Sunday, Dec. 2, 2018)

    "It's been really stressful, for me especially. I just got diagnosed with PTSD because of it," she said.

    With her home in disrepair and strangers coming in and out to fix it, the frustration and complication has been consuming.

    "The other day I actually had a panic attack and I had to be taken to the hospital because they thought I was having a heart attack," Laura said.

    In their kitchen, they still have to use their new dryer, stove and heater.

    "This is the tankless water heaters."

    In their basement, all of this work has been done in a week.

    The Rennies say they want this to be over, but for Laura, it will take a much longer time.

    "It's not going to go away. I'll always have it. It's just I'm going to learn to deal with it," she said.

    The Rennies say even with everything going on they consider themselves lucky. Some 1,500 people are still in temporary housing.

    The original restoration date was Nov. 19, but that didn't happen.

    So the deadline is now Dec. 16, just two weeks away.

    A spokesperson from Columbia Gas says they are 93 percent done for the homes affected and 94 percent done for the businesses affected.

    As for claims, the company has paid nearly $70 million.

    According to a statement released by the town of Andover, 39 percent of Andover residents and 95 percent of business customers who lost gas service have had their service restored as of Sunday.

    A total of 113 Andover residents remain without gas service, with 465 total residential customers remaining without gas in Andover, North Andover and Lawrence, the statement said. 

    Hot water heaters, stoves and dryers will be replaced and boilers and furnaces will safely be repaired or replaced. Any of those that are repaired will be replaced in the spring, the statement said.

    Columbia Gas has received nearly 5,000 claims from Andover residents and business owners. it has paid $22.1 million to Andover gas customers as of Sunday.

    The Massachusetts State Senate has two overnight hearing scheduled, one on Dec. 4 in Boston and the other in the Merrimack Valley on Dec. 17.

    The Sept. 13 disaster killed one person, injured dozens more and destroyed or damaged more than 100 homes. Thousands of homes and businesses also lost gas service.

    Get the latest from NBC Boston anywhere, anytime:


    Download our FREE app for iPhone, iPad and Android. You can also follow us on Facebook, Twitter and Instagram, and sign up for our e-mail newsletters.