NBC Boston Responds - NBC Boston
NBC Boston Responds

NBC Boston Responds

Responding to your consumer needs and connecting you to your money

Friday, Nov 17, 2017 at 11:41 PM EST

NBC Boston Responds: Explosive Claim

NBC Boston Responds: Explosive Claim

Kellie McCann is happy to have her laundry room in working order again, after her 5-year-old Kenmore washing machine recently exploded.

Thursday, Nov 16, 2017 at 11:44 AM EST

NBC Boston Responds: Free Sprint iPad Deal Goes Wrong

NBC Boston Responds: Free Sprint iPad Deal Goes Wrong

You purchase a new smartphone and think you’re walking away with a great deal – until the first bill arrives. That’s the problem our Responds team recently took on for one of our viewers.

Tuesday, Nov 14, 2017 at 12:33 AM EST

Holiday Barbie 'Assorted' by Race

Holiday Barbie 'Assorted' by Race

On a recent trip to BJ's Wholesale Club, Kyla Brantley saw an ad for a Holiday Barbie doll. When she looked it up online, she says she didn't like what she found — the blonde version of the doll was on sale for...

Monday, Nov 13, 2017 at 01:48 PM EST

Resolving Timeshare Termination Turmoil

Resolving Timeshare Termination Turmoil

Timeshares are tempting, but some owners warn getting out of the contract is extremely difficult and often very expensive. That was the problem facing one of our viewers, Nick Anastos, and then he turned to NBC...

Thursday, Nov 9, 2017 at 06:34 PM EST

The Best Loyalty Programs

The Best Loyalty Programs

Which customer loyalty programs are actually worth your while?

Wednesday, Nov 8, 2017 at 05:31 PM EST

What Happens to Your Order When a Store Goes Bankrupt?

What Happens to Your Order When a Store Goes Bankrupt?

NBC Boston Responds lets you know what to do when a store goes bankrupt and they're holding your money.

Tuesday, Nov 7, 2017 at 06:47 PM EST

Tips to Get College Scholarships

Tips to Get College Scholarships

College can be an expensive endeavor, but Consumer Reports outlines some ways to get scholarships to ease the cost.

Monday, Nov 6, 2017 at 11:38 PM EST

How to Get Your Car to 200K Miles

How to Get Your Car to 200K Miles

Consumer Reports has some tips to get your car over 200,000 miles.

Monday, Nov 6, 2017 at 05:21 PM EST

NBC Boston Responds Returns Over $140K to Viewers

 NBC Boston Responds Returns Over $140K to Viewers

NBC Boston Responds has returned over $140,000 to viewers, recouping their money from a variety of incidents, including a botched remodeling job and an overcharging by a satellite provider.

Friday, Nov 3, 2017 at 12:13 AM EDT

Man Fights for Airfare Refund After Caribbean Hurricanes

Man Fights for Airfare Refund After Caribbean Hurricanes

With the Caribbean devastated by Hurricanes Irma and Maria, Roger Patskanick found himself out $1,750 for airfare. He reached out to NBC Boston Responds.

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