Travelers at Boston Logan International Airport planning to use apps such as Uber and Lyft will start seeing major changes Monday, including a new, centralized area for rideshares. Here's what you need to know:
Who will be immediately impacted?
Beginning Monday, passengers arriving at terminals A and C who want to use rideshare apps will be required to meet their driver at the Central Parking structure, where Massport have opened a "Ride App" space for drop-offs and pick-ups.
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What is the 'Ride App' space?
According to Massport officials, the Terminal A section of the Ride App space includes:
- Protection from the elements, and localized heaters in the winter
- New lighting design throughout the areas
- Skycap services including checked baggage for domestic flights by Bags, Inc. and wheelchair assistance
- "Rematch" service that allows a driver dropping off a passenger to then quickly pick up a passenger
- Space needed for shared rides, for which the trip fee will be discounted
- ADA compliant design, though passengers with disabilities can choose to be dropped off and picked up at the terminal curbs
The changes — a bid to reduced congestion at the airport — will be expanded to all terminals in the coming months.
On Nov. 4, pickups at terminals B and E will move to Central Parking as well.
Starting Nov. 11, all drop-offs between 4 a.m. and 10 a.m. will move curbside at terminals' lower levels.
And finally, on Dec. 9, all ride drop-offs, unless between 4 a.m. and 10 a.m., will be moved to the Central Parking facility.