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NECN INVESTIGATES EXTRA: Pothole Problems

Taking a closer look at the process of getting potholes filled.

16 photos
1/16
Courtesy
This pothole was located at 6-10 Oliver.
2/16
NECIR/necn
This pothole was located at the intersection of Waverly Street and Leo M. Birmingham Parkway in the Brighton neighborhood of Boston. The city marked this case as resolved, meaning fixed, but they never touched the pothole because it's the state's responsibility.
3/16
NECIR/necn
This pothole was located at 165-199 Leo M. Birmingham Parkway. The city marked this case as resolved, meaning fixed, but they never touched the pothole because it's the state's responsibility.
4/16
NECIR/necn
This pothole was located at Beechcroft and Faneuil.
5/16
NECIR/necn
This pothole was also located at Beechcroft and Faneuil streets. According to city protocol, pothole crews must fill other potholes they find in close proximity to a reported pothole. This did not happen in nearly 30 percent of the cases we examined.
6/16
NECIR/necn
This pothole was located at 245 Shawmut Avenue in Boston. According to city protocol, pothole crews must fill other potholes they find in close proximity to a reported pothole. This did not happen in nearly 30 percent of the cases we examined.
7/16
NECIR/necn
This pothole was also located at 245 Shawmut Avenue. According to city protocol, pothole crews must fill other potholes they find in close proximity to a reported pothole. This did not happen in nearly 30 percent of the cases we examined.
8/16
Courtesy
This photo was uploaded to a case file created for potholes at 6-10 Oliver St. When we visited the location, we found no potholes, filled or unfilled. The Public Works Department could not explain where this photo came from.
9/16
Courtesy
This photo was also uploaded to a case file created for potholes at 6-10 Oliver St. When we visited the location, we found no potholes, filled or unfilled. The Public Works Department could not explain where this photo came from.
10/16
NECIR/necn
This pothole was located at 40 Batterymarch St. According to city protocol, pothole crews must fill other potholes they find in close proximity to a reported pothole. This did not happen in nearly 30 percent of the cases we examined.
11/16
NECIR/necn
These potholes were located at Claremont and Greenwich streets. According to city protocol, pothole crews must fill other potholes they find in close proximity to a reported pothole. This did not happen in nearly 30 percent of the cases we examined.
12/16
NECIR/necn
This pothole was also located at Claremont and Greenwich streets. According to city protocol, pothole crews must fill other potholes they find in close proximity to a reported pothole. This did not happen in nearly 30 percent of the cases we examined.
13/16
NECIR/necn
This pothole located at 46-49 Beacon St. was not fixed. According to city protocol, pothole crews must fill other potholes they find in close proximity to a reported pothole. This did not happen in nearly 30 percent of the cases we examined.
14/16
Courtesy
This pothole at 46-49 St. Beacon was not fixed. According to city protocol, pothole crews must fill other potholes they find in close proximity to a reported pothole. This did not happen in nearly 30 percent of the cases we examined.
15/16
NECIR/necn
This pothole was located at 46-49 Beacon St. According to city protocol, pothole crews must fill other potholes they find in close proximity to a reported pothole. This did not happen in nearly 30 percent of the cases we examined.
16/16
NECIR/necn
This pothole was located at 34 First Avenue in Charlestown. The city reported that they fixed these potholes, but when we went to check them out the very next day they remained unfilled.
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