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In-depth news coverage of the Greater Boston Area.

Pay-to-Play at Massachusetts RMV?

The Registry of Motor Vehicles is under fire for what some say is a pay-to-play operation.

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necn/Ally Donnelly
The exterior of the Registry of Motor Vehicles in Leominster, Massachusetts.
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Customers queue up at the Registry of Motor Vehicles branch in Worcester, Massachusetts.
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necn
Greg Rundlett of Salisbury, Massachusetts, says he refused to pay a driving school $75 for a quicker road test time for his son this fall. Instead, he sat online for hours during two consecutive days and was only able to secure an appointment a month away and 170 miles from his home.
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necn/Ally Donnelly
A driving school student who has just passed her road test waits for her paperwork at the Registry of Motor Vehicles in Watertown, Massachusetts.
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necn/Ally Donnelly
Customers wait for service at the Registry of Motor Vehicles in Watertown, Massachusetts.
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necn
Neşe Lortlar-Ünlü of Newton, Massachusetts, waited hours for her road test appointment, unlike those who paid a private driving school $100 in advance.
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necn/Ally Donnelly
State examiners at the Registry of Motor Vehicles in Watertown, Massachusetts, offered several driving school students road tests during regular RMV hours, when the general public also needs services.
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necn/Ally Donnelly
A sign outside the Registry of Motor Vehicles in Worcester, Massachusetts.
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NECIR
The North Andover Auto School.
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necn/Ally Donnelly
Customers wait for a customer service agent at the Registry of Motor Vehicles branch in Leominster, Massachusetts.
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NECIR
Metro Boston Driving School.
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