Apparent Outage Leaves Amazon's Alexa 'Having Trouble Understanding Right Now' - NBC10 Boston

Apparent Outage Leaves Amazon's Alexa 'Having Trouble Understanding Right Now'

Find NBC Boston in your area

Channel 10 on most providers

Channel 15, 60 and 8 Over the Air

    processing...

    NEWSLETTERS

    Apparent Outage Leaves Amazon's Alexa 'Having Trouble Understanding Right Now'
    Adobe
    A file photo of an Amazon Echo device.

    Alexa? Are you there?

    Amazon Echo devices weren't working across the country Friday in what appeared to be an Alexa-related outage.

    Some users who posed questions to the voice-activated and internet-connected personal assistants were being told the devices weren't working, with phrases like, "Sorry, I'm having trouble understanding right now. Please try a little later."

    The website DownDetector, which tracks web outages, noted a spike in problems with the Alexa service starting at 9:39 a.m. ET. The number of reports dropped dramatically around 2:00 p.m. ET. 

    Ky. High School 'Adulting Class' Teaches 'Real World' Skills

    [NATL] 'Adulting Class' Teaches Kentucky High Schoolers 'Real World' Skills

    A high school in Kentucky held an “Adulting Day” to teach some seniors “real world” skills like balancing a check book and dorm room cooking.

    (Published Monday, Dec. 17, 2018)

    NBC has reached out to Amazon to inquire about the possible outage.

    Celebrities like Cardi B and Anthony Hopkins haven't started taking over for Alexa in real time, as Amazon's Super Bowl ad proposed.