• online bill pay Sep 24

    NBC10 Boston Responds Helps Fix Online Banking Error

    Online and mobile banking can be very convenient. But a misdirected bill payment left a Grafton, Massachusetts, woman wondering what happened to her money. Kristina Singer was paying bills on her mobile banking app last month when she made a mistake. “I accidentally paid $250 to a deactivated AT&T payee or pay account,” Singer said. “I only realized it...

  • AT&T Sep 23

    NBC10 Responds Gets Refund for Bill Payment Mistake

    Online and mobile banking can be convenient, but a misdirected bill payment left a Mass. woman wondering what happened to her money. Consumer investigative reporter Leslie Gaydos helped her get it back.

  • AT&T May 20

    AT&T Quits Venezuela as US Sanctions Force It to Defy Maduro

    AT&T has decided to immediately abandon Venezuela’s pay TV market as U.S. sanctions prohibit its DirecTV platform from broadcasting channels that it is required to carry by the socialist administration of Nicolas Maduro

  • Massachusetts Dec 7, 2019

    AT&T Tech Helps Widow Recover Photos She Accidentally Deleted

    A Massachusetts widow thought all hope was lost after she accidentally deleted photos of some of her favorite memories. For 74-year-old Joanne Chambers, it was more than memories. The photos were the final days she had with her husband. “I don’t wanna cry. I haven’t cried in a long time,” Chambers said as she tearfully recalled making a mistake...

  • Massachusetts Dec 7, 2019

    Widow's Deleted Photos Recovered

    Seventy-four-year-old Joanne Chambers had given up after she accidentally deleted some very important pictures from her phone, but then an AT&T technician made a difference.

  • Apple Nov 18, 2019

    Hulu Again Raising Prices for Online Live-TV Service

    Hulu is again raising prices for its online TV bundle, as other streaming-TV providers do the same. Hulu’s service, like AT&T TV Now, Dish’s Sling and YouTube TV, are a replica of traditional TV but on the internet. They were once vaunted as a successor to traditional cable. But the market has lost steam as prices rise. One early entrant,...

  • head Nov 14, 2019

    Jury Convicts Self-Proclaimed Cartel Hitman Who Killed, Mutilated Roommate and His Girlfriend

    Hector Acosta-Ojeda, the North Texas man found guilty of capital murder in the fatal shootings and mutilations of his roommate and his roommate’s girlfriend has been sentenced to death.

  • JUDGE Nov 13, 2019

    Justices Could Return Cable TV Race Bias Suit to Lower Court

    The Supreme Court seems likely to overturn a lower court ruling in favor of an African-American media mogul and comedian who’s suing cable giant Comcast for racial discrimination. The justices appeared to be in broad agreement Wednesday that an appeals court applied the wrong legal standard in allowing business owner Byron Allen’s suit against Comcast to go forward. Allen has...

  • California Nov 8, 2019

    Got a Weird Text? A Telecom Vendor Says It's to Blame

    If you woke up to a weird text that seemed totally out of place, you aren’t alone. A mysterious wave of missives swept America’s phones overnight, delivering confusing messages from friends, family and the occasional ex. Friends who hadn’t talked to each other in months were jolted into chatting. Others briefly panicked. A telecom vendor called Syniverse said a server...

  • AT&T Nov 5, 2019

    AT&T Fined $60M for Misleading With ‘Unlimited' Plans

    AT&T will pay $60 million to settle the government’s allegation that it misled customers of unlimited-data plans by slowing down service for heavy users. The Federal Trade Commission said Tuesday that AT&T will automatically provide partial refunds to customers who signed up for unlimited wireless plans before 2011.

  • Netflix Oct 31, 2019

    Freebies Are the Key Hook in New ‘Streaming Wars'

    If you make it free, will they come? Apple, Disney and AT&T’s WarnerMedia want to jump-start their challenges to Netflix by offering freebies and deep discounts on emerging streaming plans. That includes a free year of Apple TV Plus for customers of new Apple devices and a free year of Disney Plus to higher-tier Verizon customers. Some existing HBO subscribers...

  • United States Oct 30, 2019

    AT&T Says HBO Max Streaming Service to Launch in May for $15

    AT&T said Tuesday that its HBO Max streaming service will launch in May for $15 a month, joining a crowded field. The company has said HBO Max will become the “workhorse” for its video business as cord-cutting of traditional TV expands. It hopes to migrate people who pay for HBO in different ways today to the new platform. The service...

  • AT&T Oct 25, 2019

    Robbery at Galleria Mall

  • United States Sep 23, 2019

    Samsung's Folding Phone Hits the US

    Samsung’s folding phone is finally hitting the U.S. Samsung will start selling the Galaxy Fold, a phone with a screen that folds together like a book, on Friday. There will be an AT&T version as well as an unlocked version sold at Best Buy and Samsung stores. The South Korean tech giant had put the Galaxy Fold’s launch on hold...

  • Daniel Macht Sep 18, 2019

    NBC Names Its New Streaming Service ‘Peacock'

    NBCUniversal’s new streaming service will be named “Peacock,” the company announced Tuesday. The ad and subscription-supported service will roll out in April with 15,000 hours of content including “The Office” and “Parks and Recreation.” The Comcast-owned company said it would announce pricing details closer to the launch.

  • California Aug 28, 2019

    How to Help Victims of California Wildfires

    Dozens of people have died and tens of thousands of Californians have been forced from their homes as huge wildfires continue to rage in the northern and southern ends of the state. The Camp Fire in Northern California’s Butte County has become the most destructive and deadliest wildfire in recorded state history. The Woolsey Fire north of Los Angeles, meanwhile,...

  • Donald Trump Jul 27, 2019

    T-Mobile's $26.5B Sprint Deal OK'd Despite Competition Fears

    U.S. regulators have approved T-Mobile’s $26.5 billion takeover of rival Sprint, despite fears of higher prices and job cuts, in a deal that would leave just three major cellphone companies in the country. Friday’s approval from the Justice Department and five state attorneys general comes after Sprint and T-Mobile agreed to conditions that would set up satellite-TV provider Dish as...

  • United States Jul 11, 2019

    AT&T Will Soon Automatically Block Annoying Robocalls

    AT&T said this week that it will soon block spam calls or alert customers of suspected spammers. The blocking will first activate for new lines and will then be applied to all existing accounts, the carrier said on Tuesday. The feature will be on by default but can be turned off by users who don’t want it, per rules set...

  • NBCUniversal Jul 9, 2019

    AT&T to Pull ‘Friends' From Netflix for HBO Max Streaming Service

    AT&T is pulling “Friends” from Netflix to beef up its own upcoming streaming service.
    The wireless company, which owns the WarnerMedia entertainment business, said Tuesday that its service will be called HBO Max. It will launch widely in spring of 2020.

  • NBCUniversal Jul 9, 2019

    AT&T to Pull ‘Friends' From Netflix for HBO Max Streaming Service

    AT&T is pulling “Friends” from Netflix to beef up its own upcoming streaming service.
    The wireless company, which owns the WarnerMedia entertainment business, said Tuesday that its service will be called HBO Max. It will launch widely in spring of 2020.

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