• online bill pay Sep 24, 2020

    NBC10 Boston Responds Helps Fix Online Banking Error

    Online and mobile banking can be very convenient. But a misdirected bill payment left a Grafton, Massachusetts, woman wondering what happened to her money. Kristina Singer was paying bills on her mobile banking app last month when she made a mistake. “I accidentally paid $250 to a deactivated AT&T payee or pay account,” Singer said. “I only realized it...

  • AT&T Sep 23, 2020

    NBC10 Responds Gets Refund for Bill Payment Mistake

    Online and mobile banking can be convenient, but a misdirected bill payment left a Mass. woman wondering what happened to her money. Consumer investigative reporter Leslie Gaydos helped her get it back.

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