NBC January 17, 2018 11:34 pm

Viewer Asks for Help Getting Refund for $19K Worth of Skincare Products

An elderly woman says she felt like she was taken advantage of when she racked up a huge bill at a skin care store at the mall. Feeling hopeless, she reached out to NBC 10 Responds for help in getting a $19,000 refund. Leslie Gaydos reports.

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