Clause for Concern?
There’s a good chance you have given up your right to take problems with a product or service to court due to forced arbitration clauses. When you shop online and sign up for things like credit ...
NBC10 Boston Responds
If you’ve been cheated or swindled, NBC10 Boston Responds is fighting to recoup your money.
The Latest
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Lost Without A Pin: Verizon Customer Seeks Help Accessing Locked Account
With identity theft running rampant, companies are adding additional security requirements for many accounts. That’s good if a stranger is trying to steal your info. But what if it’s you trying to access your own account?
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Best Laundry Stain Removers
Getting stains out of clothes can be tricky. Consumer Reports tries out the best known products to see which work best.
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Here’s What You Need to Know About Streaming Music Services
Over the past decade, streaming music has surpassed both digital downloads and physical products, like CD’s and records, and is now 80-percent of the U.S. music market, according to the Recording Industry Association of America. But with so many streaming services, how do you know which one to choose? Consumer investigative reporter Leslie Gaydos t... -
Cutting the Cord
Many people who still subscribe to cable pay for at least one streaming service like Netflix or Hulu. So how do you know which services provide the content you want and just how much do they cost?
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Delivering Energy Savings
When a Massachusetts man found his solar savings were not what he thought they would be, he wanted out of his 20-year contract. It wasn’t however, an easy fix so he turned to NBC10 Boston’s Responds for help.
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Does It Work: the Cut Buddy
The Cut Buddy is a beard and haircut shaping tool that’s supposed to guide you as you shave. Does it work?
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Relief From Hidden Cable TV Fees Could Be on the Way
You may be paying more for cable than when you signed up, due to a slew of confusing, costly fees that quickly add up.
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Canceling a Trip to China
Did you already book a trip to China ahead of the coronavirus outbreak and are now thinking of canceling? A refund may be possible, even if your ticket is non-refundable.
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NBC10 Boston Responds: Watch Where You Walk in Boston
Boston’s Back Bay neighborhood is charming and historic, yet it was something of an obstacle course for Linda Selzer. In late March, she says she got off the Copley MBTA stop at the corner of Boylston street, crossed over Dartmouth Street and suddenly tripped, landing face first on the brick sidewalk. “The next thing I knew, I was flat.... -
Free Tax Preparation Help
Tax filing season is upon us. If you are looking for ways to keep the most money in your pocket, you may be able to star by avoiding those pricey tax prep costs.
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Valentine’s Day Flower Frenzy
Valentine’s Day is about two weeks away and the floral frenzy will soon begin. If you’re looking to send that special someone a beautiful bouquet, it doesn’t have to cost you a lot of money.
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How a California Internet Privacy Law Affects New England
In an age where nearly everything we do is tracked, it might seem like real internet privacy is impossible. But a new California law could give everyone in the country more control on what they share.
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Buying a Safe Generator
Generators can be a life-saver during power outages but if improperly used, they can be downright dangerous. Consumer Reports explains what you need to know about the risks of carbon monoxide poisoning and other hazards.
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Getting Out of a Timeshare Contract
If you bought into a timeshare and now want out, you know those contracts can be tricky. Some timeshare exit companies advertise that they can help you but they are not always foolproof.
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Best Brands of Luggage
If you’re in the market for a new piece of luggage, you’ll want something durable and tough enough to survive those rough baggage handlers. A Consumer Reports survey of more than 38,000 members shows which luggage brands you might want to choose.
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Carfax Vehicle History Reports May Not Tell the Whole Story
Lou Rissen of North Andover, Massachusetts, was ready to trade in his BMW for a newer model. “I went to the car dealership and found a car that I liked,” said Rissen. “They wanted to go over the car, and said, ‘Your trade-in is going to be worthless, because you have structural damage from an accident in 2017.’” ... -
Fixy: Does It Work?
Do you often find the remnants of broken blush, eyeshadow or pressed powder in your purse or makeup bag? Instead of buying new product, you might want to try the Fixy Makeup Repair Kit which promises to “fix broken makeup in just minutes.” But does it work?
