February 8, 2017 6:10 pm Filing a Claim Following a Crash Black ice caused dozens of crashes across Massachusetts on Monday, keeping insurance agents very busy with claims. With more snow and ice on the way, what should you know about filing a claim? US & World Videos 3:41 Cool air to linger over Boston into the weekend 3:17 Cooling back down, weekend turns wet in Boston 2:44 Karen Read trial Day 4: Jurors to visit crime scene 3:02 Dry and cooler in our region, with temps in the mid-50s 3:20 Weather forecast: Highs in the 50s