311 July 23, 2021 7:43 pm

What Are Bostonians Complaining About? We Found Out

Ever wonder what your neighbors like to complain about? In Boston, you don’t have to guess, thanks to the city’s 311 system, which tracks resident reports across the Hub in real time. The NBC10 Boston Investigators analyzed hundreds of thousands of complaints to see what Bostonians’ top pain points are, along with how fast city departments address the problems.

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