NBC10 Boston Responds May 19, 2020 4:25 pm Viewer Gets Money Back After Hold on Vanilla Gift Card When a viewer hit a dead-end trying to get a refund on a Vanilla Gift Card on a recent cruise, NBC10 Boston Responds stepped in to help. US & World Videos 1:43 Authorities respond to incident in Northbridge 0:49 Bowling alley reopens 6 months after mass shootings in Lewiston, Maine 2:27 Mother speaks out after school shooting threat in Milton 0:17 Student encampments taken down at Tufts University 1:46 Deaf woman stabbed in East Boston