Solar panel problem resolved by NBC10 Boston
The NBC10 Boston Responds team stepped in to help a woman who had waited months for maintenance work to be done on the solar panels on her newly purchased home.
The Latest
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Fraud Fighters: Helping seniors spot scams
The Suffolk County District Attorney’s office has hit the road to educate seniors about all the scams they need to watch out for. Looking at everything from romance to home repair scams, these frauds cost consumers $8.8 billion in 2022. At a Fraud Fighter event at the Boston Elks Lodge in West Roxbury, Jackie Lamont from the Suffolk County DA’sR... -
Scam nearly cost woman hundreds of dollars after she misdialed
Travelers are being warned about an airline customer service impostor scam.
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Protecting yourself from data breaches
More than 600,000 Massachusetts residents have been impacted by a data breach this year alone.
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Stuck with a prepaid phone that wouldn't activate, NH woman turns to NBC10 Boston Responds
What good is a new phone if you can’t use it? When a Greenville, New Hampshire, woman couldn’t get her phone activated, she contacted our NBC10 Boston Responds team as a last resort. Holly Patterson says she isn’t interested in fancy smartphones. “I know other people spend like, thousands, hundreds, and that’s fine, but I don’t u... -
A new app can help protect your privacy by stopping the sale of your consumer data
We live in a world where every click collects data, but there are ways to keep companies from selling that information to protect your privacy.
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Solar eclipse viewing requires protective eyewear – here's what you need to know
There’s a lot of excitement around the solar eclipse, but you can do real damage if you don’t have the proper eyewear to view it.
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$1.5M in viewer money recovered by NBC10 Boston Responds
Our NBC10 Boston Responds team has hit a milestone -they’ve recovered more than $1.5 million for our viewers since we launched in 2017.
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Mass. firefighter who survived deadly Station nightclub blaze teaches fire safety to teens
It can be tough to get through to teenagers. But a Massachusetts firefighter who survived one of the deadliest nightclub fires in New England is doing it. He is sharing his experience to better prepare teens before they head out into the world on their own. ”I’m a survivor of the Station nightclub fire. I know none of you...
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Real estate tips for prospective home buyers
Steve Rife and his family moved to a home in Winchester, Massachusetts, last November. He bought the house back in October — right when interest rates were nearing a historic 8%. He says the house was exactly what they were looking for. “There was a window where the interest rates went up enough that prices started coming down a little…... -
SAT prep scams are targeting parents and students
High school students across the country are gearing up for the May SATs—the entrance exam used by most colleges and universities to make admissions decisions. And many are seeking out prep courses to help boost their scores. But parents, be warned. Scammers who have specific student information are making the rounds. Parents and students are ... -
This Mass. woman paid off $70K in credit card debt – here's how
Credit card debt is at record levels. U.S. consumers have nearly $1.3 trillion in credit card debt. That’s a head-spinning number, but you know the impact of it if you’re overwhelmed and struggling to pay your own credit card bills. But even if it seems impossible, you can turn it around. Melissa John Giusti of Bridgewater, Massachusetts... -
AI is helping businesses stop shoplifting in their stores
Organized retail thefts and smash-and-grab incidents have made headlines recently. But the small-scale shoplifting that happens every day is an ongoing problem that cuts into the profits of small businesses. At the Wild Duck Wine & Spirits store in Boston, shoplifting is a daily problem, and managers have turned to cutting-edge AI technology to... -
IRS pilot program aims to make filing easier for Mass. taxpayers
The tax filing deadline is a little more than a month away, and millions of Massachusetts taxpayers can now take advantage of a free and easy way to send their returns to the IRS. The new IRS Direct File pilot program launched this week across 12 states. Taxpayers who have simple W-2s and claim a standard deduction are eligible to…
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The 5 R's of sustainability can help you be a more conscious consumer
Being a conscious consumer is good for both the environment and your wallet because it means thinking twice before you buy. An easy way to make sustainable decisions is to follow the 5 R’s of sustainability: refuse, reduce, reuse, recycle and rot or compost. Sabrina Auclair owns Unpacked Living, a sustainable refillery store in Bever... -
Bank managers save couple from losing $80K to scammers
We’ve told you plenty of stories about how people have lost significant amounts of money to scams. But there’s an uplifting story about two local bank managers who stepped in and saved the day. Earlier this month, a couple from Nashua, New Hampshire, was targeted in a sophisticated scam. According to Billerica Police, the couple picked up a call...... -
How safe are the products in your home?
How safe are the products in your house? There has been a spike in product recalls in recent years, but it’s on you to guarantee your family’s safety. The U.S. Public Interest Research Group looked at the Consumer Product and Safety Commission’s 323 recalls last year – products that led to 15 deaths, more than 550 injuries and more than…... -
How to avoid tax scams
Tax season is underway. If you still haven’t filed your returns, you still have time. But the IRS wants consumers to be mindful when selecting a tax preparer. The IRS Criminal Investigators took part in 1,409 tax crime cases and found more than $5.5 billion in fraud. Tax scams are going to be out there, so what do you look…
