A person was taken to Tufts Medical Center after stepping in the gap between an Orange Line train and the platform at a Boston station, the MBTA said Friday evening.
The incident happened at State Street. The person was brought to the hospital to be evaluated, the MBTA said, noting that the train did not move before the patient was removed.
Cellphone video shows first responders trying to free the woman whose leg was trapped.
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Passengers say they try their best to pay attention to the gap, and they're surprised something like this doesn't happen more often.
"I keep a big gap when I'm taking a step, usually like a leap, just so that I'm safe," said Rehat Thussu.
There was no immediate word on the woman's condition.
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"Oh, I always pay attention," said Ariyana Bonab. "But things like that do happen when someone isn't paying attention. Not everyone's super careful, but that doesn't mean it should still happen."
Bonab hopes this might lead to some investment to reduce the space between the platform and the trains.
"We should have this reliable system where people can get on and off safely without having to worry about this kind of thing happening," said Bonab.
The emergency led to delays on the Orange Line of about 30 minutes, and passengers at the station were told to leave as rescuers worked to get the woman's leg freed.
"I don't know how that's even possible," said Shania Mabine. "I guess they were really not paying attention going on or off the train."
The passenger whose leg was trapped was taken to the hospital, but it’s unclear how severe her injuries are.
